1. All sale and promotional-priced items are non-refundable and non-exchangeable.
2. No order cancellation allowed once order has been placed and processed.
3. Only defected non-promotional items are allowed for refund or exchange.
4. Kindly contact us via WhatsApp or email to [email protected] for refund / exchange request with the following details:
5. Note that we will not be responsible if your shipment is lost during the return transit.
6. Once the defected item is received, we will proceed with refund/exchange within 3 working days.