1. All sale and promotional-priced items are non-refundable and non-exchangeable.

2. No order cancellation allowed once order has been placed and processed.

3. Only defected non-promotional items are allowed for refund or exchange.

4. Kindly contact us via WhatsApp or email to [email protected] for refund / exchange request with the following details:

• Name
• Contact Number
• Order Number
• Photos of the defected item
• Reason of Refund /Exchange request

5. Note that we will not be responsible if your shipment is lost during the return transit.

6. Once the defected item is received, we will proceed with refund/exchange within 3 working days.